Synopsis to the Grifols Academy

The Grifols Academy continued its role as trail blazer in the plasma industry through its ongoing focus on employee training and development. Through the commitment of its instructors, Board of Directors, and staff, the Grifols Academy is continuing to providing real world application of the tenets of the plasma science – quality, ethics, stewardship, leadership, and ongoing learning.

The attached Academy Synopsis provides a brief summary of the Academy's accomplishments in 2017.

Some of the highlights include the:

  • The Grifols Academy continued its support of the Ambassador Program which hosted center tours for over 160 patients.
  • 2017 was another record setting year for online training completions. There were 31,992 hours of online training completed
    • These offerings include over 31 courses containing information on several topics including phlebotomy, customer service, error prevention and ethics
  • There were 29,705 Onsite Training Hours completed
    • The Grifols Academy hosted more than 214 classes for 1,908 students comprised of our operations, quality, medical, and training curricula which is a 17.5% increase in participation and a 12.3% increase in the number of training hours


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